💰 Sales Policy – ASTROSORA

Effective Date: February 19, 2025

At ASTROSORA, we are dedicated to providing premium candy products and ensuring a seamless shopping experience for all of our customers. Please review our Sales Policy for important information regarding pricing, discounts, and promotional offers.

1️⃣ Pricing & Payment

  • Prices – All prices listed on our website are in GBP (British Pounds) and include applicable taxes. Shipping fees will be calculated at checkout based on your location and the size of your order.
  • Payment Methods – We accept the following payment methods:
    • Credit/Debit Cards (Visa, MasterCard, American Express, etc.)
    • PayPal
    • Other secure payment methods (as available)
  • Order Confirmation – Once your order is placed, you will receive an order confirmation email containing all the details of your purchase. Please review your order to ensure that all information is correct.

2️⃣ Sales & Discounts

  • Promotions & Offers – We may run special sales events, promotions, and limited-time offers on our website. These discounts and offers are subject to terms and conditions and may vary depending on the product and region.
  • Discount Codes – If you receive a discount code, it must be applied at checkout to receive the corresponding discount. Discount codes are not transferable and cannot be used in conjunction with other offers unless specified.
  • Clearance Items – Products in the clearance section of our website are offered at discounted prices and may be limited in stock. These items are typically final sale and cannot be returned or exchanged.

3️⃣ Order Processing & Shipping

  • Order Fulfillment – We aim to process all orders within 1-2 business days. Orders placed on weekends or holidays will be processed the next business day.
  • Shipping – Shipping fees are calculated based on your location and will be shown at checkout. We offer standard and express shipping options. Delivery times vary depending on the shipping method chosen and the destination.
  • International Shipping – Currently, we ship to select international locations. For a full list of countries we ship to, please visit our Shipping Information page.

4️⃣ Refunds & Cancellations

  • Order Cancellations – Orders can be canceled within 24 hours of purchase, provided they have not been processed for shipping. After this time, cancellations are not possible.
  • Refund Policy – If your order does not meet expectations or you have received damaged items, please refer to our Refund & Returns Policy for details on how to request a refund or replacement.

5️⃣ Bulk Orders & Wholesale

  • Bulk Orders – If you are interested in purchasing ASTROSORA products in bulk, please reach out to us via contact@astrosora.xyz for pricing and availability.
  • Wholesale – We offer wholesale pricing for businesses and retailers looking to stock our products. Please contact us directly for more information on wholesale partnerships.

6️⃣ Changes to the Sales Policy

We reserve the right to update or change this Sales Policy at any time. Any changes will be posted on our website, and the updated policy will apply to all orders placed after the date of the update.

7️⃣ Contact Us

If you have any questions regarding our sales, promotions, or any other related matter, please don’t hesitate to reach out to us:

📧 Email: contact@astrosora.xyz
📞 Phone: 079 5975 4830
🌐 Website: https://astrosora.xyz/
📍 Address: 52 Fulford Road, Pentre, United Kingdom