💳 Payment Policy – ASTROSORA

Effective Date: February 19, 2025

At ASTROSORA, we strive to make your shopping experience as smooth and secure as possible. Below is our Payment Policy, which outlines the available payment methods, payment security, and related details for your convenience.

1️⃣ Payment Methods

We accept the following payment methods to ensure a secure and flexible checkout experience:

  • Credit/Debit Cards:
    • Visa
    • MasterCard
    • American Express
    • Discover
    • Maestro
  • PayPal: You can use your PayPal account for quick and secure payments.
  • Other Secure Payment Methods: We may offer additional secure payment methods based on your location and the payment gateway available at checkout.

2️⃣ Payment Process

When you make a purchase on ASTROSORA, the payment process is simple:

1️⃣ Order Placement: Select the products you wish to purchase and proceed to the checkout page.
2️⃣ Enter Payment Information: Choose your preferred payment method and enter your payment details (credit/debit card information or PayPal account).
3️⃣ Payment Authorization: We will process your payment securely using industry-standard encryption to ensure your financial data is protected.
4️⃣ Order Confirmation: Once your payment is successfully processed, you will receive an order confirmation email with the details of your purchase.

3️⃣ Payment Security

We take payment security seriously at ASTROSORA. All transactions are processed through secure payment gateways that comply with Payment Card Industry Data Security Standards (PCI DSS). We use SSL (Secure Socket Layer) encryption to protect your personal and payment information during checkout.

ASTROSORA does not store any sensitive payment information such as your credit card details. All payment data is securely handled by our third-party payment providers.

4️⃣ Currency

  • All transactions on the ASTROSORA website are processed in GBP (British Pounds).
  • If you are making a purchase from outside the UK, your bank or payment provider will handle the conversion to your local currency.

5️⃣ Payment Issues

If you experience any issues during the payment process, such as a failed transaction or declined payment:

  • Check your payment details: Ensure that all information entered is accurate, including card number, expiration date, and security code.
  • Check your account balance: Ensure that you have sufficient funds or credit available to complete the transaction.
  • Contact your bank or payment provider: If the issue persists, please reach out to your bank or payment provider for assistance.
  • Contact ASTROSORA: If you continue to experience issues, please contact us at contact@astrosora.xyz, and we will help resolve the problem.

6️⃣ Refunds & Adjustments

  • Refunds: If your order is eligible for a refund under our Refund & Returns Policy, the refund will be issued to the original payment method used for the purchase.
  • Price Adjustments: If you purchased an item before a sale or promotion, unfortunately, we cannot apply retroactive discounts to your order.

7️⃣ Fraud Prevention

In order to protect both our customers and ASTROSORA from fraud, we may conduct verification checks for certain orders. If we suspect fraudulent activity, we may request additional information, such as:

  • Proof of identity
  • Proof of address
  • Payment method verification

These checks help ensure that all transactions are legitimate and secure.

8️⃣ Contact Us

If you have any questions or concerns about our Payment Policy, please contact us:

📧 Email: contact@astrosora.xyz
📞 Phone: 079 5975 4830
🌐 Website: https://astrosora.xyz/
📍 Address: 52 Fulford Road, Pentre, United Kingdom