📜 Terms and Conditions – ASTROSORA

Effective Date: February 19, 2025

Welcome to ASTROSORA! By accessing or using our website https://astrosora.xyz/, you agree to comply with the following Terms and Conditions. Please read them carefully before using our website or purchasing our products.

1️⃣ General Information

These Terms and Conditions govern the use of the website and the sale of products by ASTROSORA. By accessing the website and making a purchase, you confirm that you agree to be bound by these terms. If you do not agree with any part of these terms, please do not use our website or purchase our products.

2️⃣ Account Registration

  • Creating an Account – To place an order, you may be asked to create an account with ASTROSORA. You are responsible for maintaining the confidentiality of your account details and password.
  • Account Accuracy – You agree to provide accurate, current, and complete information when registering and updating your account.
  • Account Security – You must notify us immediately if you believe your account has been compromised or accessed without your authorization.

3️⃣ Product Information & Availability

  • Product Descriptions – We strive to provide accurate and detailed product information on our website, including ingredients, pricing, and availability. However, we do not guarantee that all descriptions are error-free or complete.
  • Product Availability – All products are subject to availability. We reserve the right to limit quantities of any product or to discontinue an item at any time. If a product is unavailable, we will notify you and offer alternatives or a refund.

4️⃣ Orders & Payments

  • Order Acceptance – Your order will be considered accepted when we send you an order confirmation email. A binding agreement will be formed when the payment is processed.
  • Pricing – Prices are listed in GBP and include applicable taxes. Shipping costs will be calculated at checkout and added to your total.
  • Payment Methods – We accept a variety of secure payment methods, including credit/debit cards, PayPal, and other payment options available on our website.

5️⃣ Shipping & Delivery

  • Shipping Information – Orders are typically processed within 1-2 business days. Shipping times depend on the shipping method selected at checkout and the delivery location.
  • International Shipping – Currently, we offer international shipping to select locations. For a list of available countries, please refer to our Shipping & Delivery Policy.
  • Shipping Delays – We are not responsible for delays caused by the carrier or customs procedures.

6️⃣ Returns & Refunds

  • Return Policy – If you are not satisfied with your purchase, please refer to our Refund & Returns Policy for details on how to return or exchange products.
  • Refund Process – Refunds will be processed in accordance with our Refund & Returns Policy, and will be issued to the original payment method.

7️⃣ Intellectual Property

  • Trademarks & Copyright – All content on the website, including but not limited to logos, images, graphics, and text, is protected by copyright and trademark laws. You may not use, copy, reproduce, or distribute any content from the website without permission from ASTROSORA.
  • User Content – By submitting content (e.g., reviews, photos) to ASTROSORA, you grant us a license to use, display, and distribute such content for marketing purposes.

8️⃣ Limitation of Liability

  • Use of Website – ASTROSORA is not liable for any direct, indirect, incidental, special, or consequential damages arising from the use of our website, products, or services.
  • Product Safety – While we strive to provide safe and high-quality products, we are not responsible for any allergic reactions or adverse effects from consuming our candy. Always check the ingredient list for allergens before purchasing.

9️⃣ Governing Law

These Terms and Conditions are governed by the laws of the United Kingdom. Any disputes arising from these terms shall be resolved under the jurisdiction of the courts located in the United Kingdom.

🔟 Changes to Terms and Conditions

We reserve the right to update or modify these Terms and Conditions at any time. Any changes will be posted on this page with a new effective date. It is your responsibility to review this page periodically to stay informed about our policies.

1️⃣1️⃣ Contact Us

If you have any questions about these Terms and Conditions or need further information, please contact us:

📧 Email: contact@astrosora.xyz
📞 Phone: 079 5975 4830
🌐 Website: https://astrosora.xyz/
📍 Address: 52 Fulford Road, Pentre, United Kingdom